Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at hello@helloitsbricks.co.uk

We will get back to you within 24 hours to respond to your request.

We'll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at hello@helloitsbricks.co.uk. or directly on instagram @bri.cksclothing

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can sort that for you!

Exchanges
If you would like to exchange the item you are returning for another (either replacement or a different item), simply get in touch via email and that is very doable!

Refunds
We will notify you once we’ve received and inspected your return.  Once approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than two weeks (10 business days) have passed since we’ve approved your return, please contact us at hello@helloitsbricks.co.uk.